FAQs

What services does Uptown Aesthetics and Wellness offer?

We offer a full range of non-invasive cosmetic and wellness treatments including anti-wrinkle injections, dermal fillers, microneedling with SkinPen®, HydraFacial, chemical peels, dermaplane facials, the Fire & Ice IS Clinical Facial, PRP treatments, Tetra Pro Laser, body treatments, brow services, lash services, waxing, and medical weight loss. Our goal is to provide individualized care that helps every client look and feel their absolute best.

Who performs the treatments at Uptown Aesthetics and Wellness?

Our team is led by Joanna Carter, MSN, NP-C, a Nurse Practitioner with over 25 years of healthcare experience. She is joined by our skilled estheticians Morgan Hutchinson and Caroline, both of whom are trained in advanced med spa treatments. Together, they bring a high level of clinical expertise and a genuine passion for client care to every appointment.

Do I need a consultation before booking a treatment?

For injectable services like anti-wrinkle injections and dermal fillers, a consultation is recommended so we can assess your goals, review your health history, and create a personalized treatment plan. For many of our facial and skin care services, you can book directly online. If you’re ever unsure, contact our Martinsville office at (276) 268-2180 and a team member will help guide you to the right first step.

How do I book an appointment?

Booking is easy — you can schedule online through our booking portal at any time, or call us at (276) 268-2180 during business hours. We also offer gift cards for those who want to give the gift of self-care to someone special. Visit our Contact Us page for full details on reaching our team.

Is Uptown Aesthetics and Wellness right for me if I’ve never had aesthetic treatments before?

Absolutely. We warmly welcome first-time clients and understand that starting your aesthetic journey can feel overwhelming. Our team takes the time to listen, educate, and set realistic expectations before any treatment begins. Whether you’re exploring a HydraFacial for the first time or curious about anti-wrinkle injections, we’ll walk you through every step so you feel comfortable and confident in your decision.

What is the difference between anti-wrinkle injections and dermal fillers?

Anti-wrinkle injections — commonly known as Botox or neurotoxins — work by temporarily relaxing the muscles responsible for dynamic wrinkles like forehead lines and crow’s feet. Dermal fillers, on the other hand, use hyaluronic acid or similar substances to restore volume, smooth deep folds, and enhance facial contours. Many clients benefit from a combination of both, and our team can help you determine which approach aligns with your aesthetic goals during a personalized consultation.

How long do results from injectable treatments last?

Results vary by treatment and individual. Anti-wrinkle injections typically last three to four months before a touch-up is needed, while most dermal fillers last anywhere from six months to two years depending on the product used and the treatment area. Factors like metabolism, lifestyle, and skin condition can all influence longevity. During your appointment, Joanna will give you a realistic timeline based on your specific treatment plan.

What should I expect during a HydraFacial?

The HydraFacial is a multi-step treatment that cleanses, exfoliates, extracts impurities, and infuses the skin with targeted serums — all in one session. Most clients describe the experience as relaxing and comfortable, with no downtime required afterward. You’ll typically leave with a refreshed, glowing complexion. It’s suitable for virtually all skin types and is one of our most popular services for a reason.

Is microneedling painful?

Most clients find microneedling with SkinPen® very tolerable, especially with the topical numbing cream we apply prior to the treatment. You may feel a mild prickling or vibrating sensation, but significant discomfort is uncommon. The procedure stimulates your skin’s natural healing response to improve texture, reduce scarring, and promote collagen production. Any redness after the treatment typically subsides within 24 to 48 hours.

What is the Tetra Pro Laser used for?

The Tetra Pro Laser is a versatile laser platform used to address a range of skin concerns including sun damage, uneven skin tone, texture irregularities, and signs of aging. It delivers controlled laser energy to stimulate collagen remodeling and resurface the skin. Our team will assess your skin and goals during a consultation to determine whether laser treatment is the right fit for you and what level of treatment is most appropriate.

Do you offer weight loss services?

Yes. Our medical weight loss program combines personalized support with Liraglutide, a medication that helps regulate appetite and blood sugar to support sustainable weight loss. Joanna Carter, NP-C, works closely with each patient to develop a safe, structured plan tailored to their health history and goals. This is a medically supervised program, so we take a thorough and individualized approach to each client’s journey.

What payment options are available?

We believe everyone deserves access to quality aesthetic care, which is why we offer flexible payment plans to help make treatments more affordable. We also accept CareCredit financing. Visit our Payment Options page or ask our team during your visit for more details on what financing options may be available for your specific treatment plan.

Do you sell medical-grade skincare products?

Yes, we carry a selection of medical-grade skincare products in our online shop. Medical-grade formulations contain higher concentrations of active ingredients than over-the-counter alternatives and are designed to deliver real, measurable results. Our team is happy to recommend products that complement your in-office treatments and support your skin health between appointments.

Do you offer gift cards?

We do! Gift cards are available for purchase and make a wonderful gift for birthdays, holidays, anniversaries, or just about any occasion. Giving someone the gift of self-care at Uptown Aesthetics and Wellness in Martinsville is a gesture they’ll truly appreciate. Visit our gift card page to purchase one for someone special in your life.

Where is Uptown Aesthetics and Wellness located?

We are located at 20 E Main Street, Suite F, in Martinsville, Virginia 24112. We proudly serve clients from throughout the Martinsville area and surrounding communities. If you need directions or have any questions before your first visit, don’t hesitate to reach out by phone at (276) 268-2180 or through our Contact Us page.